Your customers deserve a seamless shopping experience. Enhance your team's ability to deliver personalized service at scale to grow your business.
ARC transforms Salesforce, the leading CRM in the world, to provide retailers a connected hub for clienteling, sales, and service.
ARC is a turnkey solution for your Salesforce CRM to be ready-made for the retail reality.
Empower store associates to deliver a personalized shopping experience through a deep understanding of each customer.
One-stop shop for your store associates. See customer activity, sales, service, and performance across all channels in one intuitive interface.
Directly message and track client communications within the platform. Automatically create daily tasks for store associates through sophisticated algorithms optimizing performance.
Get insights on what type of content leads and contacts respond to the best, and measure campaign performance with clear metrics.
Easily connect agents to customers anytime and through your customers' preferred messaging apps.
Empower agents with instant access to customer data and relevant information.
Transforming your business for Omnichannel reality is critical and complex. The ARC Platform and Team guides you every step of the way.
Connect your POS and Ecommerce platforms to your CRM, allowing real-time, customer-centric analytics.
A dedicated engineering team can build integrations tailored to your technology stack.
Grow your business with custom automations built by our team of deep retail and technology experts.
Deep technical and retail expertise combined to deliver advanced analytics, simplified.
Detailed segmentation of your customers allowing greater personalization.
Store & seller information available to provide tailored feedback, optimizing performance and attribution.
Analyze channel-specific performance and identify strategies for increased growth.
Industry-leading cybersecurity and data protection practices, leveraging Salesforce.
Obtain critical customer analysis with a click, including AOV, CLV, AOF, and more.
MOBILE & DESKTOP
Flexible user interface that is as easy to use in the head office as it is in store.
Increase in repeat purchases
Improvement in Customer Saisfaction
Increase in Average
Learn how we are helping unlock retail success with Slack
We are on a mission to help retailers thrive in the Retail Renaissance.
Retail has changed. Customers interact with your brand across channels and expect a unified experience every time. We understand this reality intimately.
We are Retailers building Technology, and Technologists propelling Retail.
Our team blends both worlds to build solutions that we use every day to run profitable, growing omnichannel brands. We have spent years developing cutting-edge technology to help us do this. We are now sharing this technology to help others.