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POWERINGRETAIL

Your customers deserve a seamless shopping experience. Enhance your team's ability to deliver personalized service at scale to grow your business.

ARC transforms Salesforce, the leading CRM in the world, to provide retailers a connected hub for clienteling, sales, and service.

Our PlatforM

ARC is a turnkey solution for your Salesforce CRM to be ready-made for the retail reality.

CLIENTELING

Empower store associates to deliver a personalized shopping experience through a deep understanding of each customer.

CONNECTED HUB

One-stop shop for your store associates. See customer activity, sales, service, and performance across all channels in one intuitive interface.

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COMMUNICATION

Directly message and track client communications within the platform. Automatically create daily tasks for store associates through sophisticated algorithms optimizing performance.

CAMPAIGNS


Get insights on what type of content leads and contacts respond to the best, and measure campaign performance with clear metrics. 

TEXT MESSAGING

Easily connect agents to customers anytime and through your customers' preferred messaging apps.
Empower agents with instant access to customer data and relevant information. 

OMNICHANNEL PARTNER

Transforming your business for Omnichannel reality is critical and complex. The ARC Platform and Team guides you every step of the way. 

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POS & Ecommerce

Connect your POS and Ecommerce platforms to your CRM, allowing real-time, customer-centric analytics.

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Integrations

A dedicated engineering team can build integrations tailored to your technology stack. 

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Services

Grow your business with custom automations built by our team of deep retail and technology experts.

ENGINEERED EXCELLENCE

Deep technical and retail expertise combined to deliver advanced analytics, simplified. 

CUSTOMER SEGMENTATION

Detailed segmentation of your customers allowing greater personalization.

SELLER

PERFORMANCE

Store & seller information available to provide tailored feedback, optimizing performance and attribution.

OMNICHANNEL ANALYTICS

Analyze channel-specific performance and identify strategies for increased growth.

SAFE &

SECURE

Industry-leading cybersecurity and data protection practices, leveraging Salesforce.

RETAIL FUNDAMENTALS

Obtain critical customer analysis with a click, including AOV, CLV, AOF, and more. 

MOBILE & DESKTOP

Flexible user interface that is as easy to use in the head office as it is in store. 

10%

Increase in repeat purchases 

15% 

Improvement in Customer Saisfaction

85%

Average Data

Capture Rate 

20%

Increase in Average

Order Size

Partner ECosystem

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Learn how we are helping unlock retail success with Slack 

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OUR TEAM

We are on a mission to help retailers thrive in the Retail Renaissance.

Retail has changed. Customers interact with your brand across channels and expect a unified experience every time. We understand this reality intimately.

 

We are Retailers building Technology, and Technologists propelling Retail. 

Our team blends both worlds to build solutions that we use every day to run profitable, growing omnichannel brands. We have spent years developing cutting-edge technology to help us do this. We are now sharing this technology to help others.

AGILERETAIL

Book a call with one of our experts to learn more and start growing your business today.

Become an agile retail company. Join us today.

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